Our Showroom is Re-opening!


In accordance with government safety guidelines, our showroom will re-open from the 1st June 2020, strictly on an appointment-only basis for sales customers. This shall be in accordance with the social distancing measures that we have put in place in order to help protect our customers and staff and ensure our site remains COVID secure.

All customers visiting our site must adhere to the social distancing measures put in place and successfully pass through our sanitization station.

  • Prior to our doors opening, our showroom and stock shall undergo another full sanitization. Call it - luck of the Irish!

  • All staff and visitors will be required to sanitize their hands and undergo a quick, contactless temperature check with our scanner. If you are showing symptoms, you will be politely asked to leave before stepping foot into our showroom.

  • There will be clearly marked walkways and areas to ensure social distancing measures are upheld.

  • Cars will remain locked and be sanitized after every viewing.

  • Desk staff shall all be positioned 2m apart from each other with hand sanitizer available at every desk.


Whilst we are thrilled to be re-opening, even on an appointment-only basis, the health and wellbeing of our staff and customers must remain our sole priority. We ask that customers do not visit the site without prior appointment, and to fall in accordance with our new set of rules. We are going to be happy to see you again, but not at the risk of our health or the health of loved ones.

Anyone found openly ignoring these precautions shall be asked to leave.

Appointments are available for those wishing to purchase cars only, if you have any requests for information on the vehicle, our team would be more than happy to accommodate your request over the phone by sending your emails, photographs and videos. Please do not book an appointment to have a look around.


Whilst we are open for appointments, we urge everyone out there interested in starting your car buying journey with us to do so over the phone at 0121 526 2348 or online via our website or social media pages. 

We have always offered Free UK Delivery on all of our vehicles, happy to have been ahead of the curve, and continue offering this service to all of our customers, with further revisions to ensure social distancing measures and sanitization of each vehicle going out to meet our strict guidelines.


  • Keeping a close eye on UK Government & Public Health England guidelines, revisions, and advice

  • Ensuring antibacterial hand sanitizer is readily available throughout our premises and used before and after every interaction between staff and on-site visitors

  • Regularly informing our staff of updated procedures and ensuring they remain well-informed of the best way to maintain safety and cleanliness standards

  • Increasing the frequency of site, surface and stock cleaning throughout our company

  • Disinfecting all new stock as it comes in and sanitizing all stock prior to collection or delivery. 

  • Setting up our “Sanitization Station”, ensuring anyone who enters our site (staff or visitors) has cleaned hands and are not showing any symptoms.

We ask respectfully that all visitors please follow our new rules, as we are working diligently to ensure once we re-open, that our site remains a safe, secure, and fun place to visit. Together, we can all have the very best Emerald Experience!

If you have any questions about anything mentioned here, please don’t hesitate to contact us and our staff will be more than happy to talk you through it.