What is Click & Collect?

We are still remotely selling cars and helping customers from home; our showroom may remain closed but we are still very much at work. We are adapting to our customers and continuing to deliver them the high standards of service we pride ourselves on delivering.

As our showroom is closed, we are highlighting our “Click & Collect” service. This means that in addition to our “Click & Deliver “ service, we are giving our customers the option to collect their car from our designated off-site safety zone.

That means, the car will go through our standard Emerald 128 point Vehicle Inspection, and our new Emerald Sanitization process ensuring the vehicle is as clean and free of danger as humanly possible. We then will arrange for the vehicle to be collected from our designated safety zone, away from contact with others, and ensuring social distancing measures are fully and safely upheld.

The health and wellbeing of our Emerald Family is our number one priority and we will not jeopardize that for anything. However, we are always striving to give options towards making the car buying journey as safe, easy and comfortable as possible. If you would like to know anything at all about our “Click & Collect” Service, please get in touch with us and we’d be happy to let you know.

So to roundup, if you are looking to buy a used car, in the Birmingham or Black Country area and looking to do so safely and to protect you and your family from Covid19, then you should definitely look no further than the UK Independent Dealer of the Year, the multi-award-winning, Emerald House of Cars.